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Return Policy

Last Updated: Sep 23 2018

Order Cancellations

Orders that you submit online are processed immediately and can be cancelled before dispatch.


Once an item is delivered to you, you can return that item within 7 days of delivery. No questions will be asked.


To initiate a return, please email us at sales@grafins.com from your registered email.  

All returned merchandise should be sent to us at ALPHA GRAPHICS SOLUTIONS, HIG-14/4, Housing Board Colony, chandrasekharpur, Bhubaneswar, Odisha, India, Pin: 751016.

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.


If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.